Shipping Policy

Global Logistics Hubs

We maintain strategically positioned warehouse locations in the United States and internationally. This structure is designed to ensure faster delivery times and a higher quality of service experience for our customers worldwide.

Estimated Delivery Timeframes

Your order's delivery timeframe begins the moment the goods depart our warehouse (not from the time of order submission).

Total Delivery Time = Order Processing Time (Up to 3 business days) + Transit Time:

Domestic Shipping

  • United States: Transit time is approximately 4 – 10 business days

International Shipping

  • United Kingdom: Transit time is approximately 5 – 9 business days
  • Australia: Transit time is approximately 10 – 15 business days
  • Mexico: Transit time is approximately 12 – 20 business days
  • Greenland: Transit time is approximately 30 business days
  • Other International Destinations: Please contact our Customer Support department for the latest estimated delivery times.

For Example: Orders within the U.S. typically arrive 8–13 business days after order confirmation (3 days processing + 5-10 days transit).

Please Note: These are predicted timeframes under normal operating conditions. Actual delivery times may vary due to factors such as customs clearance processes, local public holidays, severe weather conditions, or carrier delays.

Order Processing Procedure

  • Once your order is confirmed, we will complete the shipment preparation within 3 business days.
  • You will receive a confirmation email containing tracking details when your parcel is dispatched.
  • Full tracking services are provided for all orders for your convenience.
  • Orders placed on weekends or holidays will begin processing on the next business day.

Shipping Costs Details

  • A flat shipping rate of $5.99 USD applies to all orders.
  • We may offer free shipping promotions from time to time. Please check our current offers for details.

Key Information Notices

Customs & Import Duties

International buyers may be responsible for the following charges:

  • Import duties and taxes
  • Customs clearance fees
  • Local parcel handling charges

These fees are determined by your local customs authority and are separate from the shipping fees we collect.

Potential Delivery Delays

While we strive to meet all estimated delivery times, please understand that your package may be delayed due to the following situations:

  • Customs inspection and release procedures
  • Incomplete or erroneous recipient address information
  • Inefficiencies within the local postal service
  • Effects of extreme weather conditions
  • Increased package volume during peak shipping seasons

Track Your Shipment

Your order can generally be tracked within 3 business days of confirmation. After shipment, you can check your parcel status using:

  • The tracking link in your shipping confirmation email
  • Our official website's order tracking page
  • The tracking system of the carrier used for your parcel

Friendly Reminder: Tracking information may take 24–48 hours to appear as updated in the carrier's system after dispatch.

Accurate Address Required

It is crucial to verify that your shipping address is complete and correct at checkout. Orders immediately enter the processing flow upon confirmation and ship within 3 business days, meaning the window for address modification is very limited. We cannot be held responsible for delays or non-delivery caused by incorrect address information.

  • Need to update your address? Please contact us immediately after placing your order to maximize the chance of making changes before shipment.

Need Assistance?

For any shipping inquiries or special delivery requirements, please feel free to reach out to our Customer Support team. We are here to help ensure your order reaches you safely and promptly.